Frequently Asked Questions (FAQ)
Orders & Purchases
How can I place an order?
You can place an order directly on our official website, magicalsilvers.com. Simply browse our collections, select your items, and proceed to checkout.
Can I modify or cancel my order?
Once an order is confirmed, modifications or cancellations may not be possible. For assistance, please refer to our Customer Service team via the contact form on magicalsilvers.com.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. All transactions are encrypted for your safety.
Shipping & Delivery
What are the delivery options?
We offer standard and express shipping. Delivery times vary depending on your location. For details, visit magicalsilvers.com.
Do you ship internationally?
Yes, we deliver worldwide. Shipping costs and times depend on the destination.
Can I track my order?
Once your order is dispatched, you’ll receive a tracking link via email.
Returns & Exchanges
What is your return policy?
You may return unused items within 30 days of delivery. For instructions, visit magicalsilvers.com.
How long does a refund take?
Refunds are processed within 7–10 business days after we receive your return.
Product Care
How should I care for my silverware?
To maintain its shine, clean your silverware with a soft cloth and store it properly. Avoid harsh chemicals. More tips are available at magicalsilvers.com.
Do you offer repairs?
We provide repair services for certain items. Check magicalsilvers.com for eligibility.
Gifts & Special Requests
Do you offer gift wrapping?
Yes, we provide elegant gift wrapping options at checkout.
Can I include a personalized message?
Absolutely! Add your note during checkout, and we’ll include it with your gift.
Technical Support
The website isn’t working properly. What should I do?
Clear your browser cache or try accessing magicalsilvers.com from another device. If issues persist, reach out via our contact form.
My promo code isn’t applying. Why?
Ensure the code is valid and entered correctly. If problems continue, check magicalsilvers.com for terms.